Privacy Notice

1. Who We Are

BringLive Digital (Pty) Ltd is a South African technology company that develops practical digital systems for business operations.

In this Privacy Notice, “BringLive Digital”, “we”, “our” and “us” refer to BringLive Digital (Pty) Ltd.

2. Purpose of This Notice

This notice applies when you:

• visit the BringLive Digital website;
• contact us by email, telephone or WhatsApp;
• submit or prepare a business enquiry through the website;
• request a meeting, private demonstration or pilot discussion;
• communicate with us about our services, systems or business.

3. Personal Information We May Collect

Depending on how you communicate with us, we may receive:

• your name and surname;
• your business or organisation name;
• your email address;
• your telephone or WhatsApp number;
• your job title or business role;
• information you provide about your organisation, buildings, operations or business challenges;
• meeting, demonstration, proposal or support communication;
• basic technical information generated when the website is accessed, such as browser, device, IP address and server log information.

Please do not include passwords, identity documents, banking details, confidential tenant records or other unnecessary sensitive information in a general website enquiry.

4. How the Website Enquiry Form Works

The current website enquiry form prepares a message for WhatsApp or email using information typed in your browser. The message is sent only after you review it and choose to send it through the selected service.

The website does not currently store the completed enquiry in a separate BringLive Digital website database. WhatsApp, your email provider and our business communication providers may process the message when you choose to send it.

5. Why We Process Personal Information

We may use relevant personal information to:

• respond to questions and business enquiries;
• identify the appropriate contact person within an organisation;
• schedule meetings, demonstrations and follow-up discussions;
• understand a prospective client’s operational requirements;
• prepare demonstrations, proposals, quotations or pilot plans;
• provide agreed services and business support;
• maintain appropriate business and communication records;
• protect the website, company systems and users from misuse;
• comply with applicable legal, regulatory, accounting or contractual obligations.

6. Basis for Processing

Personal information may be processed where it is reasonably necessary to respond to your request, take steps towards a business relationship, perform an agreed service, meet a legal obligation, protect a legitimate business interest or where you have provided consent.

We aim to collect only information that is relevant to the purpose for which it is required.

7. When Information May Be Shared

BringLive Digital does not sell personal information.

Information may be shared only when reasonably necessary with:

• authorised BringLive Digital representatives;
• service providers that support website hosting, communication, email, storage or business operations;
• professional advisers where their assistance is required;
• authorities, regulators or other parties where disclosure is required or permitted by law;
• another party where you have authorised the disclosure.

Service providers are expected to handle information only for the purpose of providing their relevant service and to apply appropriate safeguards.

8. Hosting and Services Outside South Africa

Some website, email, infrastructure or cloud service providers may operate servers outside South Africa. This means technical or communication information may be processed in another country as part of providing those services.

Where cross-border processing is required, we aim to use reputable service providers and appropriate contractual, technical or legal safeguards.

9. Information Security

We apply reasonable administrative and technical measures intended to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No internet, email or electronic storage system can be guaranteed to be completely secure. Users should therefore avoid sending unnecessary sensitive or confidential information through a general enquiry.

10. How Long Information Is Kept

Personal information is kept only for as long as reasonably needed for the purpose for which it was collected, for an active or possible business relationship, to resolve enquiries, to maintain necessary business records or to comply with legal obligations.

Information that is no longer reasonably required may be securely deleted, destroyed or de-identified, subject to legitimate retention requirements.

11. Your Privacy Rights

Subject to applicable law and reasonable verification of your identity, you may ask us to:

• confirm whether we hold personal information about you;
• provide access to relevant personal information;
• correct information that is inaccurate or incomplete;
• delete or destroy information where an applicable legal basis exists;
• object to certain processing;
• withdraw consent where processing relies on consent;
• explain how relevant personal information has been used.

Some requests may be limited where information must be retained to comply with a legal obligation, establish or defend a legal claim, protect another person’s rights or complete an existing contractual obligation.

12. Business Communication and Direct Marketing

We may respond to an enquiry or continue relevant communication concerning a requested meeting, demonstration, proposal or business relationship.

Where consent or another lawful basis is required for marketing communication, we will aim to obtain it. You may ask us to stop non-essential marketing communication at any time.

13. Cookies and Technical Logs

BringLive Digital does not currently operate its own advertising tracking system on this website.

The website hosting provider and standard internet services may process limited technical logs needed to deliver, protect, troubleshoot and maintain the website.

This notice will be updated if material analytics, advertising cookies or additional tracking technologies are introduced.

14. Third-Party Websites and Services

The website may contain links that open email, telephone, WhatsApp or other external services. BringLive Digital does not control the privacy practices of those external services.

Users should review the privacy information provided by the relevant third party when using its service.

15. Children’s Personal Information

This website is intended for business and professional enquiries. It is not designed to knowingly collect personal information directly from children.

A parent, guardian or responsible adult who believes that a child has submitted personal information through the website may contact us to request that the matter be reviewed.

16. Changes to This Privacy Notice

BringLive Digital may update this Privacy Notice when the website, services, operating practices or applicable requirements change.

The updated version will be published on this page together with a revised “Last updated” date.